Privacy Policy

This Privacy Policy describes how TecniCubes ("we", "us", or "our") collects, uses, and protects your information when you use EzTask ("the Service").

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, company name, and password. If you sign up through a tenant workspace, your tenant administrator provides your initial credentials.

Usage Data

We automatically collect information about how you use the Service, including pages visited, features used, task activity, and billing actions. This data is used to improve the product and provide support.

Billing Information

Payment processing is handled by third-party providers. We store transaction records (amounts, dates, plan details) but do not store credit card numbers or bank account details.

2. How We Use Your Information

• To provide and maintain the Service
• To authenticate users and manage tenant access
• To process billing and subscription management
• To send service-related notifications (billing alerts, task assignments, approvals)
• To improve the Service based on usage patterns
• To provide customer support
• To comply with legal obligations

3. Data Isolation

EzTask is a multi-tenant platform. Each tenant's data is logically isolated. Users from one tenant cannot access another tenant's tasks, billing records, or user information. Provisioning administrators (TecniCubes staff) can view tenant metadata (name, plan, subscription status) for operational purposes.

4. Data Sharing

We do not sell your personal data. We may share information with:

• Service providers: Hosting (cloud infrastructure), email delivery, payment processing
• Legal requirements: When required by law, court order, or governmental authority
• Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. When a tenant is deactivated, their data is retained for 90 days before permanent deletion. You may request earlier deletion by contacting support.

6. Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, secure authentication (JWT), and role-based access controls. See our Security page for details.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a machine-readable format
• Withdraw consent for optional data processing

8. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies. Analytics cookies are optional and can be declined.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes via email or in-app notification at least 30 days before they take effect.

10. Contact

For privacy-related inquiries, contact us at privacy@tecnicubes.com or through our contact page.